Shipping & Exchange Policy

Shipping & Exchange Policy:

The IndiStyle Fashion online store ships all of its products to all over India. We offer a product exchange policy in which they will exchange the item if the customer is not satisfied with the product. If you have ordered an item and it does not fit, or you do not like it, you can send it back for a full refund or exchange it for another size.

We at IndiStyle.com strive to provide you with a stress-free environment in which to browse for and purchase your preferred ethnic, western, and fusion wear.

We try our best to ensure your satisfaction, but if you're not satisfied with your purchase for any reason, you're welcome to return it. Or if you find it mismatched to your taste, you can also exchange it for better options.

In the event that you need to track, exchange, or cancel your order or request a refund, you will find all of the relevant information below.

How to proceed with rightful shipping or exchange:

  • Unopened, with all tags still attached and in their original packaging.
  • The item must still be in its original, unused condition.
  • Items can't have been washed or tampered with in any way.

IndiStyle is an online fashion store that has a wide variety of trending items. We offer all the latest trends and a 100% money back guarantee. We have a policy where you can change your order for any reason up to 10 days after it has been placed. If you want to change your order, you will need to contact us via email and we will give you the address to ship the item back to them.

Notification of Shipment Via Email

If you need any alterations done, our experienced craftsmen will gladly take your measurements through email. Since we are only gathering virtual measurements, you will need to make any minor adjustments after receiving an order on your end.

Please check "My Account" under "Shopping Orders" to see pictures of your products along with their descriptions before we ship your order. If you do not get an email confirmation within 24 hours after sending the dispatch email, you can track your order in your account.

Refunds for Orders Cancelled Before Shipping

  • You can select to cancel only the items that are not yet ready to ship.
  • Purchase in Advance of Shipping Within 24 hours of placing an order, you may cancel it without penalty. 
  • To cancel an online order, you can either log into your account and make the change there, or you can send an email to For Website Order Cancellation: "Website link."
  • Expect an email from us assuring you of a full refund once we've processed your request. Get in contact with our help desk via email if you'd like to switch to a different set of items or categories.
  • For orders marked "Ready To Ship," cancellations are not possible once the order has entered the order fulfilment process.

Why is there a "24 Hour" cancellation policy?

Immediately upon receiving your confirmed order, we will get to work on your behalf. In most situations, the requested goods have already gone through a couple of stages before the selection, packaging, customising, and logistics processes begin.

Possible delay at IndiStyle Fashion due to Unforeseen Circumstances:

IndiStyle Fashion is an online store that offers its customers the opportunity to shop at their store and then have the items shipped to their home. The shipping policy of this store is very simple. The customer can choose any shipping option they prefer and they will receive their items with no further shipping costs. This is a huge benefit for customers because they can always get the best price and avoid paying additional shipping fees.

While we make every effort to ensure that your ordered products are shipped out to you in the promised period, there may be instances where processing is delayed due to stock levels or other unforeseen reasons. If this happens, you can expect an official letter from us asking that you:

Please accept this store credit to be used toward the purchase of an alternative ethnic fashion statement. You can also choose to get your money back if you want to.

Other Possibilities:

Natural disasters, inclement weather, floods, earthquakes, tsunamis, public holidays, and other unforeseeable events can all cause delays in product delivery. No requests for cancellation, alteration, or refund will be honoured by IndiStyle Fashion under these circumstances.

If you discover an error in your order or measurements, we ask that you cover the additional costs of shipping and sewing, and in extremely rare situations, the cost of replacing the fabric, if necessary.

When sending packages nationally via the mail, you should allow between six and eight weeks for delivery. It takes a courier between seven and ten days to deliver any package shipped back within India. The actual delivery time would be determined by the characteristics of the product and your location.

Crucial Notes To Consider:

  • Please make sure all shipping information is up to date.
  • Modify the characteristics of measurements
  • Within the allotted time, confirm or provide consent to pending alerts.
  • As a matter of policy, we prefer to communicate with our valued clientele via the email addresses they provided during registration. If we don't hear back from them, we'll try calling. 
  • If we don't hear back from you within 15 days, we cancel your order and provide a non-refundable store credit that can be used toward any future purchases. Similarly, we also provide an email update.

Keep in mind that we do our best to keep clients updated on the status of their orders at all times, and that your input at the appropriate times is very appreciated.

Acceptance of Returns after Delivery of an Order

We don't believe in ripping off our consumers at IndiStyle.com, but we do treat them like they're part of our joyful family. We work hard to ensure that your orders arrive in pristine condition, but mistakes sometimes happen.

  • A problem could arise if the item(s) are shipped.
  • It's possible that a manufacturing flaw went undetected until after packing.
  • The wrong product was sent to you.

If you have any complaints regarding a broken or defective product you received within 48 hours of receiving your order, please contact us.

PLEASE NOTE that any items purchased during our "Sale" (discounts of 20% to 50% off) cannot be returned under our Returns Policy unless there was an error on our part (such as a defect in the product or the shipment of the incorrect item).

If you need to return an item to us, please let us know as soon as possible so that we may process your request as quickly as possible; otherwise, we will not accept your return.

If you haven't received a "Return Accepted" confirmation email from us, your return request will be denied.

Circumstences of NON-ACCEPTABLE RETURN

  • If it's a custom-made item, for one and the product has been altered to fit your specific measurements (we can't take it back because it's been tailored to your body and is therefore unsuitable for resale, and because the tailoring process begins with your approval and confirmation and the sizes you give to our master tailor).
  • If there is only a little colour difference between them (say, 19% to 20%), the experience will be different on each.
  • If the recipient refuses to take delivery of the package.
  • If consumers aren't enthusiastic about a product.

Customers who receive their orders and decide they would rather an exchange or refund are responsible for shipping the unwanted items back to the company. In such a circumstance, we are unable to offer a re-pick service.

What is the procedure for sending back an item purchased from IndiStyle.com?

  1. Please let IndiStyle Fashion know as soon as possible if there is a problem with the merchandise you got (within 48 hours).
  2. An email from IndiStyle Fashion confirming a Return Authorization will be sent to you within two to three business days. 
  3. Do not send orders out until you have received this email from us. Any "Items Returned" without a valid Return Authorization Reference will be rejected.
  4. Please be aware that we may need you to send us a digital photo of the item in question for our internal evaluation before we can fulfil your request.

When Returning IndiStyle Store via Shipping:

  • Please ship the items to us using only a reputable, registered courier/airmail service, as instructed in our return permission e-mail.
  • Whenever possible, keep the product's original packaging. Do not remove any labels, tags, etc., off a product unless you are certain that you will be keeping it. For refunds to be processed, the original tags must be present.
  • Be sure to write "Defective Items for Returns" and "not for sale" on the box.
  • IndiStyle Fashion Warehouse Item Inspection Upon Arrival

When you send us back a product, we'll inspect it and make note of any problems or changes you've seen.

Suggestions for moving forward after receiving returned things

Our Customer Service team will inspect the returned item(s) and provide you with case-specific recommendations for how to proceed.

REFUND INFORMATION GOES HERE

If you select this option, your refund will be processed within 2 (business) days and refunded back to you in accordance with the policies of your financial institution or credit card company.

Money transfers and other forms of payment rely on the policies of individual financial institutions and national legislation. 

For More details, Contact us on: Add Email address or Mobile Number